How I work

If you haven’t worked with a copywriter before, here’s an outline of my process.


Step 1: Get in touch

We start with a 15 minute discovery call to find out more about your project. Or if you prefer, we can do this via email.


Step 2: Brief

I’ll send you a brief to fill in. Include as much information as you can so I can give you an accurate quote. Don’t worry if you can’t fill it all in. We go through this in a consultation.


Step 3: Proposal

I’ll send you a proposal outlining your project details and costs, along with my terms and conditions.


Step 4: First invoice

After you’ve signed and returned the proposal, I’ll send you an invoice for 50% of the project fee. This is standard practice with copywriters.
If the project is less than $1000, payment is required upfront.


Step 5: Consultation

We’ll organise a time to go through the brief, by phone, Skype or Zoom.


Step 6: First draft

I’ll write a skeleton draft of the copy which is one page of copy for approval of tone and direction. Once you approve this, I’ll write the first draft.

You’ll review the first draft and let me know if you want any changes – two rounds of revisions are included. Additional rounds are charged at an hourly rate.


Step 7: Final invoice

After you’ve approved the first draft, I’ll send an invoice for the final 50% of the fee. Payment is due within 7 days.


Step 8: Project sign off

When I finish the second draft, I’ll send you a Project Sign Off document. This document confirms that you’re happy with the final copy. Once you’ve signed off this document and paid the final invoice, the copyright for all work provided transfers to you.


Step 9: Copyright

Until you’ve signed the Project Sign Off document and paid the final invoice, the copyright for all work provided so far remains the property of Words By Susan and may not be published, reproduced, altered or redistributed in any way.


Step 10: Finished

Now we’ve finished, and we’re both happy little vegemites. I’ll ask you for a testimonial to use on my website and social media.